Online Shelter House Reservations Guide

Similar to our activity registration process, guests can now reserve shelter houses online 24-hours a day, 7 days a week. Shelter houses are available April 1st-Oct. 31st, from 7 a.m. – 9 p.m., when not in use for community events. PLEASE NOTE: For rental requests less than 3 days in advance, please call the Reservations staff at 410- 4550.

1. Prior to reserving a facility online, a patron must have an account established in our database*. This can be accomplished by:

  1. Having a membership at the DCRC (past or present)

  2. Enrolling for classes at the DCRC (past or present)

  3. If you have never had a membership or taken classes at the DCRC, you can add your name to the registration database by visiting the DCRC front desk during business hours. Current proof of residency is required (driver’s license or utility bill).

*You may check availability by clicking on GUEST, but in order to reserve a facility, you must sign in with the appropriate USER NAME and PASSWORD.

2. Once you have an account, you can log on here. Please input your User Name (your home phone number including area code) and Password (your last name). Click on SIGN IN.

Login

3. To quickly check availability:

  1. Click on the Search menu and select Facilities

  2. Select Calendar

    3. calendar

  3. Choose a Facility, Month, and Year.

  4. Click Search to view availability.

    5. calendar

  5. Click on the dates to see existing reservations. If a day is marked "Max Days", it is not within the valid period for reservations and therefore you cannot click on it. If it is marked "Partial", there is at least one reservation booked on that day. (You will see days on the calendar that are marked "Partial" even though they are outside the valid reservation period; those reservations are for a class.) If the day is marked "Open", there are no reservations for that day yet and you are allowed to make one. If the day is marked "Fully Booked", that day is fully booked.

calendar

4. To reserve a shelter house, select the SHOP option on the menu bar and enter your selection options. The following facilities are available to reserve online: Coffman East and West shelter houses, and Scioto North, South and Central shelter houses. Click the SEARCH button to display availabilities.

choose preferences

Please note the maximum capacity for the shelter houses is 100, however each shelter only seats approximately 40 people (6 picnic tables). Patrons are permitted to bring additional tables and chairs. If your event will exceed 100 attendees, please contact the Reservations Office at 614-410-4550 to make arrangements.

5. Cancellation Policy- You CANNOT cancel a reservation online once you have completed the process. You must call the Reservations Office at 614-410-4550 to make any changes to your reservation. We are not able to directly refund charges back to credit cards. Refunds come in the form of a check from the City of Dublin Finance Department. A cancellation made at least 14 days prior to your event is subject to a full refund, minus a $10 administrative fee. A cancellation made less than 14 days prior to your event will not be refunded, but may be rescheduled for a later date within that year.

6. Add your selection to your shopping cart by clicking on the icon

Availability

checkout

7. Continue shopping or proceed to checkout to complete your reservation. WE ACCEPT VISA, MASTERCARD and DISCOVER.

view cart

8. Review your billing information and click on the CONTINUE button to continue the payment process and print a receipt. Please make sure you wait for and print a copy of your receipt. It serves as your rental contract and proof of payment. Please bring your receipt to your event.

At the end of your online session, ALWAYS BE SURE to SIGN OUT on the menu bar, whether you browse or shop. Should you need assistance in our office, we cannot view all necessary household data information if you do not SIGN OUT.

If you experience difficulties, please call the Reservations Office, 614-410-4550. Occasionally, the web server may time out due to heavy traffic. Please click your refresh button on your web browser when this occurs. If the site still remains down, please contact the Reservations Office.


Page Last Updated: Mar 09, 2010